Changes to the Fixed Term Deposit reinvestment process
We have introduced a new way for customers to reinvest their Fixed Term Deposit through Digital Banking.
Customers who reinvest their Fixed Term Deposit through Digital Banking will benefit from a preferential expected profit rate.
If your FTD is due to mature soon, these are your next steps
If you are an active Digital Banking customer, there's nothing you need to do until your receive your letter in the post. If you choose to reinvest for another fixed term, our instructions will guide you through the process of utilising Digital Banking to secure the most attractive expected profit rates.
It is important that you use the latest version of the Digital Banking app and a compatible mobile device. Our Digital Banking App is compatible with Android 11 and above, and iOS 15 and above.
If you haven't registered for Digital Banking yet, there's no need to worry. You have time to download our Digital Banking app from the App Store or Google Play.
Once downloaded, the registration process is straightforward and designed with your convenience in mind.
Reinvesting Your FTD FAQs