Update your details

As a regulatory requirement UK banks must capture certain important information about their customers’ accounts. This helps banks to detect fraudulent transactions, money laundering and tax evasion and is an essential part of Al Rayan Bank’s legal obligation to prevent financial crime.

We need you to supply some missing information about yourself and your account(s) with Al Rayan Bank as soon as possible to ensure that we can continue to provide you with banking services. 

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If we do not receive the missing information

If we do not receive the missing information within 30 days from the date of the letter you received, restrictions will be placed on any transactional accounts. For example, once these restrictions have been applied, all credits will be returned,  you will not be able to make payments and you will no longer be able to use any debit cards associated with Current Accounts.

If we do not receive the missing information within 60 days from the date of the letter you received, your account(s) will be closed. Any instant access accounts, including Current Accounts, will be closed immediately. Any Home Finance, Fixed Term Deposit (FTD) or Notice Savings Accounts will be closed at the end of their term or notice period.

You will need to enter your unique five digit code as shown on the letter you received from us to login and provide the missing information. 

In total, it should take no longer than 10 minutes for you to complete this process.

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