Paperless statements

At Al Rayan Bank, we're committed to ethical and environmentally responsible banking practices. We're thrilled to share our recent achievement of becoming operationally carbon neutral, offsetting 200% of the Bank's CO2 emissions. But our journey towards sustainability doesn't end here – we're continually working to reduce our environmental impact, and we invite you to be a part of this journey.

Transitioning to paperless statements

In line with our sustainability goals, we're excited to introduce a change in how we deliver your account statements.

We're planning to move all Digital Banking customers, who haven't already made the switch, to paperless statements - starting with individual personal customers.

If you are a joint account holder or a business account holder we plan to move your account to paperless statements later in 2024.

What to expect from paperless statements

Rest assured, your current and savings account statements will continue to be generated monthly and quarterly, just as they always have been. The only difference is that you'll access them through our Digital Banking platform instead of receiving physical copies by post.

To access your statements in Digital Banking, simply follow these three easy steps: 

• Log into Digital Banking using either the Mobile Banking app or the Desktop portal.
• Select the account for which you wish to view statements. You can easily do this through the 'Account Summary' screen or by tapping the 'Accounts' option in the bottom menu.
• Choose 'Statements' from your account options. From here, you can download statements dating back the past 12 months.

The choice is yours

The decision to go paperless is entirely up to you. If you ever wish to return to receiving paper statements by post, you can do so at any time by following the same instructions mentioned above. Simply turn off the 'paperless statements' option, and your statements will resume being sent to your registered address monthly and quarterly, just as before.